Tech Support

Visit us at the Tech Support desk in the Information Center located on the main level of the Mansfield Library or call us at 406-243-2953. View our Equipment and Software A-Z list.

Questions about Missoula College technology? Visit the Payne Family Library at Missoula College webpage or call us at 406-243-7820.

Frequently Asked Questions

There are two networks available in the library: eduroam and grizzlyguest.  Eduroam is for current student, staff, and faculty at the University of Montana or other participating Eduroam institutions. UM students etc. can connect to the eduroam network using their "netid@umontana.edu" as the username.

Grizzlyguest is the public Wi-Fi option, and is available to anyone! All you need is an email address to gain access.

Your NetID is what you use to access UM services and applications. For more information please see here: https://www.umt.edu/it/services/accounts/netid.php and for help with any NetID issues, feel free to stop by the tech desk and we can point you in the right direction.

Yes! You can print from a number of mobile devices. You must have a valid NetID, and be connected to the eduroam wireless network. Next go to “papercut.umt.edu.” After logging in with your NetID, you will be able to submit print jobs! View more directions. If you need any help, don’t hesitate to stop by the technology support desk.

Tech support circulates a few different video cameras. Unfortunately, we don’t have any digital cameras for circulation, but we do offer a GoPro, Snapchat Spectacles and Ski goggles with a built in camera. All of these items come with various accessories and circulate for 3 days.

Yes! We have all types of chargers available at the tech desk and they check out for 3 hours. We also have 2 charging stations on level 3, one is located to your immediate right when you walk through the front doors, and the other is located in the East Faculty Office Area on a pillar.

YES! The library has several different scanners available.  Depending on what you need to scan we have the scanner for you including; flatbed, sheet, and book scanners.

No; just stop by the technology support desk in the Information Center located at the Mansfield Library main level (level 3). Give us a call at 406-243-2953 for more information.
Yes! See our complete list of materials and equipment available to check out.

NO. When you log in to our computers with your NetID a temporary profile is created. Anything you do or save is erased after you logoff. Documents and personal information ARE NOT STORED on the computers. With that being said, save any documents to a flash drive or to the cloud to avoid losing them!

See our handy list below! Note that this list is in the process of being updated by our staff. Please give us a call at 406-243-2953 if you're looking for a specific piece of software that you don't see mentioned.