LibQUAL+ Survey Results
Thank you to all who participated in our LibQUAL+ surveys in 2003 and in 2006. This survey is sponsored by the Association of Research Libraries and provides a proven and reliable instrument for academic libraries to use in assessing services and resources.
The results from this survey, together with other data regularly collected by the Library, affirm that the Mansfield Library continues to be valued and relied upon by the campus community. While library use continues to grow, the library is being used differently and in ways that reflect trends in academic libraries across the country.
An analysis of the data provided from these surveys indicates that services and collections at the Mansfield Library have shown improvement both in general satisfaction indicators and in information literacy outcomes.
Highlights from the 2006 survey indicate that the Mansfield Library most closely met desired service levels of the campus community in the following categories:
- Convenient service hours.
- Community space for group learning and study.
- Employees who deal with users in a caring fashion.
Survey respondents identified the following categories as areas of most importance:
- Print and/or electronic journal collections I require for my work.
- A library web site enabling me to locate information on my own.
- Making electronic resources accessible from my home or office.
A detailed narrative analysis and accompanying tables are available as are the full reports for 2003 and 2006 surveys provided by the Association of Research Libraries.
The Mansfield Library will incorporate these analyses along with other assessment data as it moves forward with strategic planning in 2008.
23 January 2008