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INFORMATION & RESEARCH SERVICES DIVISION

The Information and Research Services Division (IRSD) of Mansfield Library supports the research, teaching and learning needs of University of Montana students, faculty and staff. IRSD provides research and instructional services to enable access, evaluation and use of the library’s online, print and media information resources.

Key Services

Research Assistance. Assistance is available in-person at the Information Center, through individual consultations with your liaison librarian, by phone, email, IM, and text. See our contact information below.

Library Instruction. Library instruction is course integrated. Liaison librarians work with teaching faculty to integrate information literacy concepts and skills into course curricula. Community instruction is provided, per request.

Technical Support. Assistance on the use of the library’s public and multi-media computers, including specialized software, is available in-person at the Information Center.

Contact Us for Research Assistance

In person. At the Information Center.
Staff are available from 8am-9pm on weekdays, 1-6pm on Saturday, and 1-9pm on Sunday.

Phone. 406/243-6866 or 800/240-4939
Staff are available from 8am-9pm on weekdays, 1-6pm on Saturday, and 1-9pm on Sunday.

Email. Ask a UM Librarian.
Messages will be responded to within 24 hours.

IM. Meebo (beta service). Username: umtlib (on AIM, GTalk, Yahoo, and MSN)
Staff are available to IM from 8am-9pm on weekdays, 1-6pm on Saturday, and 1-9pm on Sunday.

Chat. Ask a Montana Librarian.

Staff are available to chat 24/7. NOTE: this service is staffed by UM librarians as well as other librarians from Montana and the nation.

Text (beta service fall 2009). 406/274-2263.

Staff are available to answer text messages from 11am-4pm on weekdays, 1-6pm on Saturday, and 1-9pm on Sunday. Text messages will be responded to as soon as possible. NOTE: Cell phone service providers may charge for sent or received text messages. By sending a text message, you give Mansfield Library staff permission to reply to your text message. Your privacy is important to us. All text messages sent to and from the Text a Librarian service are directed through standard telecommunication and Internet channels. Mansfield Library’s Text a Librarian utilizes Verizon Wireless. Verizon Wireless’ Privacy Policy is available at http://www22.verizon.com/about/privacy/policy/ 

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Last Updated: 15 September 2009

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