BMS Frequently Asked Questions

What are your hours?

BMS is open Monday thru Friday, 8 a.m. - 5 p.m. Items are not received or processed on weekends or University holidays.

How do you decide which items to process first?

Items are processed in the order in which they are received. If an item requires special treatment, such as additional binding or cataloging work, processing may take longer.

What if I find an item in the catalog, and it says "On Order" or "In Process"? Can I still get that item?

If an item is in the catalog, but is in the status of "On Order," a hold can be placed on that item, and it will be rush processed as soon as the library receives it. Once we receive an item that has a rush request, it is usually ready in 2-3 business days.

If an item is in the catalog, but is in the status of "In Process," it means that we have the item in the building. You may place a hold on that item, and it will be moved to the 'head of the line' and rush processed for you. Once we receive a hold request the item is usually ready in 2-3 business days.

If an item is in the catalog, and it has a status of "In Process" with a date that goes back months or years, please check the shelf and/or ask Circulation to put a trace on the item first. Most of the time, the item is on the shelf, and was inadvertently not checked in when processing was finished.

What if I have a project for BMS?

If you have a project or require our services please use the Project Proposal Form.

Department contacts according to item format

If you have a question regarding (or finding):


Gift items Carol Leese, ext. 5926
Purchasing of items (i.e. Acquisitions) Carol Leese, ext. 5926
Electronic journals and databases Jennifer Rusk, ext. 6731
Printed serials Christa Fehrer, ext. 6733
Government documents Marian Lankston, ext. 6862
Maps Jeff Hjelt, ext. 6862
Music Leslie Rieger (primary) or Danette Seiler (backup), both at ext. 6733
Mansfield Library Media Danette Seiler (primary) ext. 6733, or Pat Turnage (backup), ext. 2860
Missoula College Library Media Pat Turnage, ext. 2860
Metadata / Digital production Teressa Keenan, ext. 4592
Mansfield Library Monographs Holly Dufresne, ext. 6731 or Sandra Young, ext. 6733
General questions about cataloging or cataloging policy Teressa Keenan, ext. 4592
Questions about BMS services, policies, projects, and procedures; resource allocation/workflows Teressa Keenan, ext. 4592 or Angela Dresselhaus, ext. 4728


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